Office Expansion

Grand Rapids, Michigan, May 24, 2017 – Buoyed by strong growth, Emmanuel Hospice has just completed an expansion of its offices.

The faith-based nonprofit provider of hospice care added 500 square feet of space to its offices at 2161 Leonard St. NW in Grand Rapids to accommodate eight new team members who joined the organization in the past six months. The remodel included:

  • A new conference room space with enhanced technology that allows care teams, volunteers and staff to convene
  • Three new offices, including one for confidential grief support sessions
  • Breakroom area for staff and volunteers

“As we continue to focus on our patients and the critical we role we play in their lives, we wanted to design a space for our staff and volunteers to thrive in their environment,” said Sara Lowe, executive director of Emmanuel Hospice.

Our expansion aims to provide our staff with a base and resources they need to provide quality care to our patients.”

Since opening its doors in 2013, Emmanuel Hospice has grown steadily and now cares for up to 70 families each day in a four-county region around Grand Rapids. Last year, the organization cared for more than 309 patients and approximately 925 caregivers who supported them on their end-of-life journeys.

Additionally, Emmanuel Hospice:

  • Provided grief counseling and support services to 532 family members and friends
  • Served 152 community members through grief support programs
  • Provided education on end-of-life issues to 720 area residents
  • Benefited from 30 volunteers who donated more than 2,500 hours of time to provide comfort, care and support to patients and families

About Emmanuel Hospice

Emmanuel Hospice is a faith-based nonprofit provider of compassionate, person-centered hospice care to patients and families in West Michigan. Serving the community since 2013, the organization is a collaborative effort of St. Ann’s, Clark, Porter Hills and Sunset designed to complete the continuum by providing end-of-life care to those inside – and outside – the walls of these organizations. For more information, visit www.emmanuelhospice.org.

Avoid Losing Yourself to Grief


After Margaret lost her husband to cancer, she found herself on a roller coaster.

The shock of his loss came first, even though she had been steeling herself for his death. Then came the unbearable sadness, punctuated by bouts of sobbing that left her unable to move. A self-styled foodie, she found no joy in the tempting meals prepared by friends. The dark nights after his death became even longer as Margaret found herself unable to sleep more than a few hours at a time.

Heather O’Brien says that Margaret’s reactions are all normal – and healthy – in the face of such a life-changing loss.

“Grief is a word we use to describe the physical and emotional reactions that commonly occur in response to loss,” explains O’Brien, director of bereavement services for Emmanuel Hospice. “It’s a core human experience that has existed throughout history and is observed in every culture.

“Everyone’s journey through grief is unique, and everyone’s timetable will be distinct. We all take different routes that bend and curve in singular ways, sometimes circling back on themselves. Sometimes we are moving slowly while other times it feels like we are not moving forward at all.”

O’Brien said that a death, even when it might be expected, first triggers a shock for us. The shock is followed by numbness or a dazed feeling, where we just don’t know what to do with ourselves, she explains. As those feelings fade, O’Brien notes that feelings of sadness and despair can increase. Just as we may start to be feeling a bit better, we may actually start feeling worse.

“Our body naturally responds to despair with tears,” O’Brien observes. “Tears are an important healing function; avoiding or resisting them can cause difficulty. So I tell people, go ahead and give yourself a good cry – it’s an important emotional and physical release.”

She notes that grief manifests itself in numerous other ways, including:

  • Loneliness and isolation, which O’Brien points out are not synonymous. When we are lonely, she says, we have a hard time engaging in activities that are typically comforting and soothing. It’s okay to be lonely – and okay to be isolated, where we withdraw from a world that has changed, opt not to return phone calls or connect with others to conserve strength.
  • Forgetfulness and lack of concentration. O’Brien explains that grief disconnects higher-level thinking, interfering with our ability to think, read, plan or organize. Putting keys in the refrigerator might come across as absentminded, but it’s really grief – and it is very normal.
  • Irritability and anger. Tears and anger are very close together for some of the people O’Brien counsels at Emmanuel Hospice. She has seen anger at self, family members, God, medical personnel and others. It’s important to be patient with ourselves and realize that we might be short-tempered or prone to outbursts for a bit.
  • Appetite and sleep. These are two of the big things that grief interrupts, O’Brien says, tipping the scales heavily on one side – overeating and oversleeping – or the other – failing to do both. Through your grief, it’s important to keep our body healthy and nourished during this time, even when you don’t feel like eating and sleeping are options.

“To heal, you have to acknowledge that pain,” she cautions. “If you try and avoid grieving, it can often prolong the process for you and lead to other complications, such as depression, anxiety and health problems.

“The two things that will help people the most is getting support from others who will help you heal and taking care of yourself. Grief can feel pretty lonely. This is the time to lean on people who care about you, even if you tend to be pretty self-sufficient.

“It’s a time when you can draw comfort from your faith, whether that is through prayer, meditation or going to church. Sharing your sadness and sorrow with others who understand and have experience loss can help.”