**Our after-hours phone forwarding is down due to a nationwide Microsoft outage. If you are trying to reach us and cannot get through, please continue calling our main line at (616) 719-0919. Emmanuel Hospice staff will be answering our phones 24/7 to ensure we can continue responding to our patients' needs. However, without our usual triage backup, there may be times when a call is missed if a staff member is already assisting another caller. We understand this may cause concern or frustration, especially when you or a loved one needs support. Please know we are doing everything we can to work around this disruption and remain available to the patients and families who count on us.