In General, News

Emmanuel Hospice has been reaccredited by the Community Health Accreditation Program, Inc. for its industry best practices and commitment to quality patient care.

The CHAP accreditation renewal demonstrates that Emmanuel Hospice meets the health care industry’s highest nationally recognized regulations and standards. Emmanuel Hospice was awarded the renewal due to its focus on structure and function, quality of services and products, human and financial resources and long-term viability. The organization received a perfect survey with no areas of concern.

“Our goal at Emmanuel Hospice is to provide the best possible experience for patients and their families during what can be a very difficult time,” said Emmanuel Hospice Executive Director Sara Lowe. “Having the independent, third-party validation from CHAP confirms our commitment to the highest standards possible.

“We hope those we care for and their families can rest easy knowing we are being held to a high level of excellence as we offer a holistic, life-affirming experience through the end of life.”

Emmanuel Hospice first received CHAP accreditation in 2014 after its first year of operation. The new accreditation is valid through September 2022. CHAP certification also certifies Emmanuel Hospice as a Medicare provider.

“By achieving CHAP accreditation, Emmanuel Hospice has shown a commitment to excellence,” said CHAP President and CEO Karen Collishaw. “This is the second time Emmanuel Hospice has achieved CHAP accreditation, and we are excited to continue our partnership by offering support in its commitment to providing quality care and continuous improvement.”

CHAP is the oldest national, independent accrediting body for health care organizations that determines if hospice agencies meet the Medicare Conditions of Participation and CMS Quality Standards.

Since opening its doors, Emmanuel Hospice has grown to care for more than 100 families a day in a four-county area in West Michigan. Last year, the organization cared for more than 455 patients and an estimated 1,365 caregivers who supported them on their end-of-life journeys.